Support that speaks your language

Real help in English and Canadian French, from a Canadian team. Whether you are evaluating, migrating or running day-to-day, here is how to reach us.

How to get help

Reach our support team by email for questions, issues and how-to help.

Paid plans include priority support with faster response for time-sensitive compliance needs.

Step-by-step guides for admins, instructors and learners, kept current with the product.

Our Switcher Program helps you move from another LMS with CSV importers that preserve your original completion dates and history.

For platform status, security or privacy questions, reach out and we will route you to the right person.

Still evaluating? See EmbayLMS in action with a guided walkthrough tailored to your use case.

Support, documentation and the product itself are delivered in English and Canadian French, with full parity, not an afterthought translation.

Get in touch and a member of our Canadian team will help.