Support that speaks your language
Real help in English and Canadian French, from a Canadian team. Whether you are evaluating, migrating or running day-to-day, here is how to reach us.
How to get help
Email support
Reach our support team by email for questions, issues and how-to help.
support@embaylms.com →Priority support
Paid plans include priority support with faster response for time-sensitive compliance needs.
See plans →Product documentation
Step-by-step guides for admins, instructors and learners, kept current with the product.
docs.embaylms.com →Implementation & migration
Our Switcher Program helps you move from another LMS with CSV importers that preserve your original completion dates and history.
Talk to us →Status & security questions
For platform status, security or privacy questions, reach out and we will route you to the right person.
Contact us →Book a demo
Still evaluating? See EmbayLMS in action with a guided walkthrough tailored to your use case.
Book a demo →Learn EmbayLMS in the Embay Academy
Role-based tracks for administrators, managers and instructors, in English and French. Registration is free, and each track ends with an optional certification that stays valid for 12 months. Customer staff can also open the Academy from inside their own EmbayLMS platform.
Go to academy.embaylms.com →Bilingual by default
Support, documentation and the product itself are delivered in English and Canadian French, with full parity, not an afterthought translation.